Customer Care Technician
June 17, 2020
Homes By DeSantis is expanding! We are looking for a highly skilled and personable Service Technicians with strong work ethics that can meet tight timelines and interact with homeowners/trades.
• Must be knowledgeable about every aspect of new home construction • Previous experience working for a home builder is a MUST • Must be multi-talented to perform minor repairs of any nature thereby avoiding costly PO’s to sub-trades • Must have strong trouble-shooting skills related to the structure/building components • Must possess/display a confident, approachable and respectable appearance • Conduct P.D.I. inspections/orientations with purchasers • Conduct internal inspection of units prior to P.D.I. and report any deficiencies to Service Manager • Assess and/or assign deficiencies to applicable trades or staff • Complete 30 day and year-end service request list in appropriate time-frame • Be available for after-hours emergency calls • Provide exceptional service to ensure a positive experience for every purchaser • Must be familiar with all Tarion guidelines and strive to exceed them whenever possible • Inform and educate purchasers on their new home and the systems within their unit • Must be self-motivated and able to work efficiently with minimal supervision • Must have team mentality and work well with all Trade partners and staff • Represent Homes by DeSantis in a helpful and positive manner • Complete any “in house” repairs (i.e. head office, sales office, etc.)Interested candidates can send their resume along with salary expectations to: firstname.lastname@example.org